全球医疗设备3月投诉管理ket was valued at USD 5.70 billion in 2020 and is expected to grow at a CAGR of 7.3% during the forecast period. The key market factors responsible for the market growth include increased market demand for automated systems, a surge in consumer complaints, and a gradual transition from paper-based systems to digital coupled with supportive government policies. The use of software-based tools aids in proper documentation. By means of this, complaint data capturing becomes easier.
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基于软件的工具广泛地组织了医疗设备投诉管理系统的文档,即三步过程,即投诉处理,内部调查和投诉解决方案。该系统提供高级分析和管理报告工具,以增强未来的见解。因此,在投诉解决方案期间,这种增强的透明度降低了决策的延迟。
The market is primarily segmented on the basis of service, end-use, and region.
通过服务 |
通过最终使用 |
按地区 |
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产品监测市场分部占2020年医疗器械投诉管理行业的最大收入份额。这种高度归因于这一事实,由于潜在危害,监管机构对医疗器械失败的零容忍度,死亡,伤害或患者的任何其他身体伤害。此外,全球市场的监管机构专注于将更严格的立法放在产品监控方面,以跟踪设备的表现和合规性问题。
Within product surveillance, the medical device vigilance sub-segment is projected to witness the fastest growth rate the forecast period. This market growth is since FDA has made it mandatory for all medical device manufacturers to notify about the incidents of complaints regarding serious injuries or the deaths that occurred with the use of medical devices or any associated accessories and any kind of malfunctioning. It is also being stated that non-compliance with the regulatory necessity might result in hefty fines.
投诉日志市场部门预计将在市场评估期间见证医疗器械投诉管理行业的利润丰厚增长。伐木是申诉管理中的初始阶段,被认为是任何预防措施和其他市场后活动的机制门户。
Complaint files are also linked with the medical device reporting event files since each complainant is needed to be assessed to determine any kind of adverse events. Moreover, a medical device manufacturer must record and track consumer complaints according to the quality system regulation as defined in the 21 CFR Part 820.
In 2020, the North America medical device complaint management market accounted for over 40% of the global market in 2020. The U.S is the largest contributor, followed by Canada. Regional factors responsible for the market growth of medical device complaint management industry include a strong regulatory policy in the form of MDR rules, increasing incidents of malfunctioning and product recalls, increasing consumer awareness among patients about the safety of the concerned product. The region has strict MDR regulations for the manufacturers, importers, and user facilities to report any kind of device-related adverse event and the associated problems to the concerned regulatory agencies.
亚太医疗设备投诉管理市场预计将在医疗设备投诉管理研究期间注册利润丰厚的增长率。市场增长归功于各国大小球员的存在,强大的政府推动和投资医疗行业的数字举措,以及当地公司的多国公司的合作和协议,以更好地了解和合作确定市场动态。
在医疗器械投诉管理市场中运营的着名球员是塔塔咨询服务(TCS),Biovia,Assurx,Freyr,SAS,Parexel International Corporation,IQVIA,Wipro,必威开户注册Sparta系统和主控制。